Why do people with accessibility needs get priority access into elevator lines?

First, let’s remember, you can’t always tell just by looking at someone that they have an accessibility need. Guests with accessibility needs may need to get to their room quickly for health and safety related concerns. For example, a guest that requires insulin needs to get that insulin as quickly as possible to prevent bigger health problems from occurring. Insulin requires refrigeration and may not always be able to be carried with the guest. The only option for that guest is to keep the insulin refrigerated inside of their room.